Mission · 30 minutes · Team
Save the Shipment
30:00
A shipment from China is delayed. The supplier says the documents were sent. The forwarder says one document is missing. Decide what information you need and prepare the English message.
Clues
Clue 1 · Supplier email
"All shipping documents were sent on Monday: invoice, packing list and bill of lading."
Clue 2 · Forwarder message
"We cannot release the cargo. The certificate of origin is missing from the file."
Clue 3 · Your manager
"The customer needs this by Friday. Find out who has the certificate and when we get it."
Your message
Write the English message you will send. Or write it on paper and share it with your team.
Mission complete. Well done. In a later version this is saved to your learning record.